Conclusions
Decisions
Critical Thinking
Clarity
Conclusions
We contrast your everyday automatic thinking with Critical Thinking.
Decisions
Using concepts from our model we created a simple framework for Critical Thinking
Clarity
What's unique about our workshop?
This isn't your ordinary "academic" day. It's not just "theory", but pragmatic, proven techniques for solving real world business problems, strategies and challenges.
Customized
We customize the workshop to your business, with real examples and exercises that come from interviews with would be attendees. The attendees learn critical thinking AND see it in action with their own day-to-day issues.
Conclusions
Empty Bucket
Inspection
Need
Why?
So What?
Socratic Questioning
Listening to the Answer
Broader / Subordinate
Facts
Observations
Experiences
Beliefs
Assumptions
Get Clear
Reach
Conclusions
Focus
Everyone Aligned
Time and Money spent on the right problem
People working on the right problem or decision
Clarity
Thoughtful,
Defendable and Clear Conclusions
New ideas
Solid Conclusions
Critical Thinking skills gained can be applied to:
• General problem solving and decision making
• New product ideas and creation
• Techniques to be a Thinking Coach
• Short and long term business strategies
• Improved development processes and quality
• Improved operational efficiency
• Crisis Management
• Revenue generation and cost reduction strategies
• Customer care improvement
Contact us for more information or to schedule a Workshop
Thinking Coach
Need
Criteria
Decisions
Stronger foundation for decisions
More time on getting clear and less time and rework needed for decisions
Automatic Thinking
We train the attendees in the use of various techniques for Getting Clear, Reaching Conclusions and Making Decisions
and then train them to help others use these as a Thinking Coach
Weaker foundation for decisions
Less time on getting clear and more time and rework needed for decisions
Critical Thinking Plus
Being a Thinking Coach
Course #321 / #721
Duration: 2 Days, At customers location or Virtual Live
Successful Decisions
Less iterations and redo's
Alignment
Faster and Quality Decision Making
Clarity
Decisions
Overview
(
Download
the Workshop Brochure for more details)
As a leader, facilitator, supervisor, or manager, we
re constantly in the position to help others in situations that require understanding, analysis and thought. Helping can be provided in several forms. We can tell or order others to do things, we can provide others with our suggestions, or we can help others think through a situation so they can come up with solutions.
Helping others by telling them what to do is appropriate in a triage situation when one has the knowledge and experience to
be in charge
. For example, if someone is about to do something that may result in serious injury, it
s appropriate and effective to step in and say or do something that will prevent the accident.
Providing suggestions is helpful, especially when others don
t have the knowledge to draw on. You might suggest to one of your employees a place to find information, or how to handle a situation.
Who
s doing the thinking when you tell someone what to do, or make a suggestion? You are. Many times, this is appropriate. However, if you want others to think, if you want to generate new ideas, if you want to ensure others are accountable for their work, engaged in their work, proud of their work, if you want to help others to grow, if you want to leverage your team, then you want them to come up with ideas and solutions. To do this, you need to be a Thinking Coach.
This course is about getting others to think by being a Thinking Coach. In order to be a Thinking Coach you need a set of tools. The best tools for this are critical thinking tools. This course will provide an understand of those critical thinking tools and specifically how to apply them as a Thinking Coach. There is significant role play and peer feedback as the participants learn and then practice their Thinking Coach skills in a variety of situations.
Thinking Coach is one of the most leveraged and powerful tools a leader can have. Whether you
re managing up, across or down, interacting with customers or third parties, being a Thinking Coach is a discipline to help people focus on true issues and implement thinking as they solve problems and make decisions.
Learning Objectives:
Understand a Framework for Thinking Critically and apply the 3 step Critical Thinking Process
Learn and practice a variety of tools to think critically including the use of Thinksheets to:
Get Clear on a Problem, Situation or Goal
Guide your thinking for Conclusions
Guide your thinking for Decisions Understand what a Thinking Coach is
Identify content thinking vs context thinking
Identify situations where Thinking Coach is appropriate
Learn the core critical thinking tools for being a Thinking Coach
Be practiced in Being a Thinking Coach
Topics Covered
: (Practice exercises and Role play throughout)
Distinguishing Automatic Thinking from Manual Thinking
Framework and Benefits of Critical Thinking
Empty your bucket
Clarity - Get Clear on a problem to solve or decision to make, and the Clarity Thinksheet
Inspecting the problem statement
The tools of Socratic Questioning; Why, So What
Anticipatory Thinking
Need vs. Want
Conclusions - Create Solutions and the Conclusion Thinksheet
Applying Inductive & Deductive thinking.
Understanding the Premise that leads to a conclusion and how personality affects this.
How facts, observations, experiences, beliefs and assumptions affect your thinking
Why people come to different conclusions and what to do about it.
Credibility and Consistency - Increasing the strength of your premise
Presenting your solutions to influence, enroll, and get approval
Decisions - Taking action and the Decision Thinksheet
The Elements of Decision; Who, When, Need, Risk and Criteria
Risk An 11-point Risk model that helps you evaluate the risk;
Downsides, Downside Probability, Upside, Upside Probability, Absorption Capability, Ignoring Statistical Downside, Controllability, Necessity, Reversibility, Mitigation Strategy, Preeminent Metrics.
Fuzzy Criteria Not all the criteria are black and white. This topic looks at the grey ones
Being a Thinking Coach - The rules and role play
The rules & Extended Role play to practice this skill and implementing this in a team
Next Steps - Your plan to implement your learning (for yourself and your team)
Who is this course for:
Existing
Sr. Individuals,
Supervisors, Managers, Directors and Senior Leadership.
Prerequisite At least 2 years in a
senior,
supervisory or leadership position
